The Role of Transformational Leadership Style and Intellectual Capital in Improving the Service Quality of the Public Healthcare Sector in Developing Countries – Conceptual Study

DOI: 10.46988/IJIHRM.03.01.2022.001

Authors

  • Ebrahim A.A Ghaleb Department of Computer and Information Sciences, Universiti Teknologi PETRONAS, Seri Iskandar 32160, Malaysia
  • P D D. Dominic Department of Computer and Information Sciences, Universiti Teknologi PETRONAS, Seri Iskanda 32160, Malaysia
  • Mohammed Alzoraiki Iskanda 32160, Malaysia 3 Faculty Of Technology Management and Business, Universiti
  • Ibrahim Mohamed 4School of Computer Science Faculty of Information Science and Technology Universiti Kebangsaan Malaysia 43000 UKM Bangi, Selangor, Malaysia
  • Gehad Mohammed Ahmed Naji Department Of Management & Humanities, Universiti Teknologi Petronas (UTP), Seri Iskandar, Perak, Malaysia
  • Ammar AL-Ashmori Department of Computer and Information Sciences, University Technology PETRONAS, Seri Iskandar 32610, Malaysia

Abstract

The study focuses on the relationship between transformational leadership style and intellectual capital to enhance the service quality in health care
sector particularly in developing countries. The general purpose of this study is to contribute to the development of a systematic, pragmatic, and practical
approach for establishing the missing links between transformational leadership style and intellectual capital and intellectual capital and service quality
in health care sector of developing countries. The proposed conceptual framework has transformational leadership style as the independent variable to
predict the quality of service, besides to the intellectual capital as a mediator. The study will be empirically rested in the Yemeni healthcare context in
the near future.

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Published

2022-04-01

How to Cite

A.A Ghaleb, E., D. Dominic, P. D., Alzoraiki, M., Mohamed, I., Naji, G. M. A., & AL-Ashmori, A. (2022). The Role of Transformational Leadership Style and Intellectual Capital in Improving the Service Quality of the Public Healthcare Sector in Developing Countries – Conceptual Study: DOI: 10.46988/IJIHRM.03.01.2022.001. International Journal of Intellectual Human Resource Management (IJIHRM), 3(01), 01-07. Retrieved from https://journals.gulfuniversity.org/index.php/ijihrm/article/view/94

Issue

Vol. 3 No. 01 (2022): International Journal of Intellectual Human Resource Management (IJIHRM)

Section

Articles