Employee Knowledge Factors and Organisational Competitive Advantage – Conceptualization and Measurement

DOI: 10.46988/ IJIHRM.04.02.2023.006

Abstract

Organizations must have competitive advantage to survive, which is dependent on human resource capital. However, the relationships between employee knowledge factors and competitive advantage have not been explored well. Therefore, this paper proposes a conceptual framework for the relationships between employee knowledge factors and organizational competitive advantage and a scale for measuring the concepts. The proposed model that integrates knowledge factors and organizational competitive advantage includes four employee knowledge factors: academic qualification, professional qualification, training and development, and Peer-Peer Knowledge Sharing. The methodology used is the documents’ analysis of the previous published articles to come out with the conceptual framework besides pilot testing to assess the scales' reliability.