Modelling the Knowledge Capacity Factors and Employee Performance
Previous studies shows that employees’ performance is essential for organizations besides the employees’ abilities that are important to the organization's performance. However, the relationships between different knowledge capacities and employee performance have not been explored well. Therefore, this study is an investigation of the impact of knowledge capacity factors on employee performance. The proposed model that structures knowledge capacity and employee’s performance include four constructs of knowledge capacity; training and development, quality of academic qualification, quality of professional qualification, and knowledge sharing. The study is significant because it provides a conceptual framework for the knowledge capacity which is more comprehensive than the term knowledge sharing. Future work will have an empirical examination to test the model among IT firms in Syria.