The Impact of Zoho HRIS on Employee Satisfaction and Wellbeing: A Case Study of Alena Supermarket

DOI: 10.46988/IJIHRM.05.02.2024.002

Abstract

This research investigates the impact of implementing Zoho HRIS on employee happiness and satisfaction at Alena Supermarket, a large retail corporation in Bahrain. The study employed a case study approach, utilizing surveys, interviews, and document analysis to assess the effects of transitioning from traditional HR practices to a technology-driven approach. Findings reveal a significant improvement in employee happiness and satisfaction following the implementation of Zoho HRIS. Key benefits include streamlined HR processes, enhanced communication, increased employee empowerment, and improved training and development opportunities. These positive changes are attributed to the automation of repetitive tasks, which fosters a more collaborative and supportive work environment and provides employees with greater access to information and resources. The study highlights the transformative potential of HR technology in promoting a more fulfilling and productive workplace, underscoring the importance of investing in employee wellbeing for organizational success.