The Effects of Empowerment and Leader–Member Exchange (LMX) on Organizational Commitment of local administration in Jordan

DOI: 10.46988/IJIHRM.03.02.2022.001

Abstract

The fundamental purpose of Jordanian municipality offices in terms of supporting socioeconomic development within its specific jurisdiction is to provide excellent services to consumers and diverse stakeholders. However, in the Jordanian context, municipalities have been recognized as having huge debts, indicating that self-generated money is insufficient for municipalities to embrace their statutory duties as engines of community progress. Furthermore, numerous municipalities are associated with bad governance, waste, corruption, and maladministration, as indicated by an increase in the magnitude of debts. As a result, this study analyzes the impacts of leader–member exchange (LMX) and empowerment on organizational commitment in Jordanian municipal offices. In Jordan, very little empirical research has been undertaken on this topic employing these variables in a single model. As a consequence, a structured survey was undertaken, and 359 government employees were chosen using cluster random sample. Based on social exchange theory, the hypotheses were investigated using the SEM-AMOS program 22.0. According to the statistical findings, empowerment and LMX have a considerable influence on organizational commitment. As a result of the findings, it was determined that there is an urgent need to focus on empowerment and leader–member interchange in order to obtain improved commitment from Jordan's municipal offices.