“Examining the Influence of Social Media Communication Management on Service Quality in the UAE Public Sector: DOI: 10.46988/IJIHRM.04.01.2023.006” (2023) International Journal of Intellectual Human Resource Management (IJIHRM), 4(01), pp. 40–47. Available at: https://journals.gulfuniversity.org/index.php/ijihrm/article/view/121 (Accessed: 3 November 2026).