Employee Knowledge Factors and Organisational Competitive Advantage – Conceptualization and Measurement
Keywords:Competitive Advantage, Academic Qualification, Professional Qualification, Peer-Peer Knowledge Sharing, Training and Development
Organisations must have competitive advantage to survive, which is dependent on the human resource capital. However, the relationships between different employee knowledge factors and competitive advantage have not explored well. Therefore, this paper is to propose a conceptual framework for the relationships between employee knowledge factors and organisational competitive advantage besides to propose a scale for measuring the concepts. The proposed model that integrates knowledge factors and organisational competitive advantage include four constructs of employee knowledge factors: academic qualification, professional qualification, training and development, and Peer-Peer Knowledge Sharing. The methodology used is documents’ analysis of the previous published articles to come out with the conceptual framework besides to pilot test to assess the reliability of the scales.